Refund Policy

Our policy lasts 15 days. If 15 days have gone by since you received your purchase, unfortunately we can’t offer you a refund.

Our refund policy covers the following situations:

  • Customer package has been lost in transit.
  • Item received is damaged or not-as-described.
  • Incorrect item is received.

Our refund policy does not cover the following situations:

  • Customer enters the wrong mailing address.
  • Customer orders the wrong item.
  • Customer orders the wrong variation of an item.
  • Customer misreads product details or specifications.
  • Customer changes their mind after a order has been processed for shipping.
  • Customer gets buyer's remorse and or wishes they'd purchased from a different vendor. 

If an item is covered by the refund policy we will normally provide a full refund. In some cases we may ask you to return the item, in which case all instructions will be provided to you via email.

 

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